Steam Deck can’t reach Steam servers – how to fix connection issues

If you are having problems connecting your Steam Deck to Steam servers, these tips will definitely help you out.

We can help you if you are often greeted with the frustrating “Steam deck can’t reach the steam servers” error message whenever you open Steam.

Whether it is the keyboard not showing up or the desktop mode not working, Steam Deck’s buggy operating system has been causing owner’s a lot of headaches for the past few months. For the past few months, Steam Deck users have been experiencing problems with Wi-Fi randomly disconnecting while they are playing games or downloading stuff, which is a new problem that they have had to deal with.

The good news is that we have found some solutions that work on Reddit, and we are happy to share them with you here. It’s time to get started with the discussion.

How to fix Steam Deck can’t reach Steam servers issue

There appears to be a bug in the Wi-Fi power-saving feature of Steam Deck that is responsible for the connection drops on this platform. As soon as your device’s battery drops below a certain level, the power-saving mode seems to disconnect your Deck from Wi-Fi without any warning or warning screen.

I am pleased to report that SteamOS 3.3 has patched the WiFi disconnection issue on 5GHz with an updated wireless driver. Therefore, you should ensure that you are running the latest version of the Steam OS on your computer.

The following fixes may be helpful for you if you are getting the “Steam Deck can’t reach Steam servers” error despite having the latest software installed on your PC.

  • As a first step, you need to enable developer mode by going to Settings > System. On the side menu, select Developer and select Disable WiFi Power Management from the list of options. As a result of this workaround, most users have been able to resolve the issue.
  • I would suggest that you try switching to 2.4GHz WiFi and see if it makes any difference.
  • It may be necessary to restart your router in order to resolve the issue, if that is the culprit.
  • You might want to switch to the stable version of SteamOS if you are on Beta, as it has fixed the issue for this user if you are on Beta.

Most of the time, updating the SteamOS should resolve the issue in most cases. Hopefully, one of the suggestions listed here will work for you, and you will be able to play the games you love again sooner than you thought possible.

What is causing the Steam Deck can’t reach Steam servers issue?

The Steam Deck can’t reach Steam servers issue is a network error which is allegedly caused by a bug in the Wi-Fi power-saving mode which causes the Steam Deck to fail to reach Steam servers. The problem, however, can also be caused by a number of other factors, such as a problem with your router or internet connection, or one of several other things.

Although it is unusual for Steam servers to be down at the same time, this might be the cause of the problem you are experiencing. No matter what the cause of your problem might be, we hope you will be able to fix it with the fixes listed above. As soon as you have downloaded the Steam Deck, you will be able to play Modern Warfare 2 on your computer.

Having come to this page, you may want to take a look at the Steam Deck shortcuts and the best power banks for Steam Deck if you want to find out more about Valve’s latest handheld device.


If you are experiencing connection issues with your Steam Deck and are unable to reach the Steam servers, here are some troubleshooting steps you can try to resolve the problem:

  • Check your internet connection: Ensure that your internet connection is stable and working properly. You can try connecting to other websites or services to confirm if the issue is specific to Steam.
  • Restart your Steam Deck: Sometimes, a simple restart can help resolve connectivity issues. Try turning off your Steam Deck, waiting a few moments, and then turning it back on.
  • Check Steam server status: Visit the Steam server status page ( to check if there are any ongoing server issues or maintenance that might be causing the problem. If there are server issues, you may need to wait until they are resolved.
  • Update Steam Deck firmware: Make sure your Steam Deck is running the latest firmware. Check for any available updates and install them if necessary. Firmware updates can address known issues and improve connectivity.
  • Check firewall and antivirus settings: Ensure that your firewall or antivirus software is not blocking the Steam connection. Temporarily disable these security measures to see if they are causing the issue. If they are, configure them to allow Steam to access the internet.
  • Reset network settings: On the Steam Deck, you can try resetting the network settings. Go to Settings > Network > Network Reset and follow the instructions to reset your network configuration.
  • Check router settings: If you are using a router, check if there are any specific settings that might be affecting the connection. Ensure that the router’s firmware is up to date, and consider restarting the router.
  • Try a different network: If possible, try connecting your Steam Deck to a different network, such as a different Wi-Fi network or using a mobile hotspot. This can help determine if the issue is specific to your current network.
  • Contact Steam support: If none of the above steps resolve the issue, it’s recommended to reach out to Steam support for further assistance. They can provide more specific troubleshooting steps and help resolve any underlying problems.

It’s important to note that connection issues can have various causes, and these steps may not solve every problem. For complex or persistent issues, contacting Steam support or referring to their official documentation and community forums can provide the most relevant and up-to-date assistance.

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